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PIP Claims Specialist - Remote

Remote / Online - Candidates ideally in
Malvern, Hot Spring County, Arkansas, 72104, USA
Listing for: AAA - CSAA Insurance Group
Remote/Work from Home position
Listed on 2025-12-31
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below

Employer Industry: Personal Lines Property and Casualty Insurance

Why consider this job opportunity:
  • Opportunity for performance bonuses and a 401(k) with company match
  • Flexibility to work from home anywhere in the continental U.S.
  • Supportive company culture focused on inclusion and belonging
  • Chance to contribute to a mission centered on community service and innovation
  • Opportunities for professional development and growth within the organization
What to Expect (Job Responsibilities):
  • Handle moderately complex claims involving first-party Personal Injury Protection (PIP) and Medical Pay claims
  • Investigate, evaluate, and settle medical expense and PIP claims
  • Make coverage determinations and inform customers about the appropriate course of action
  • Investigate to rule out exposures such as uninsured/underinsured motorist and subrogation
  • Present coverage issues to a committee as needed
What is Required (Qualifications):
  • Minimum of 1-2 years of claims experience
  • Bachelor's degree in business, insurance, or a related field, or equivalent combination of education and experience
  • Required to obtain and/or maintain multiple Adjuster’s Licenses within the first 90 days of employment
  • Strong computer navigation abilities and outstanding interpersonal skills
  • Ability to handle multiple tasks simultaneously
How to Stand Out (Preferred Qualifications):
  • Prior experience handling PIP claims and first-party medical coverage
  • Knowledge or experience in collision, loss-of-use, and bodily injury exposures
  • Flexibility to work any shift during operating hours from 5:30 a.m. to 7 p.m. in your time zone
  • Bilingual skills are a plus
  • Active participation in company culture initiatives, such as employee resource groups

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

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