Physical Damage Appraiser

Inside Physical Damage Appraiser – Auto-Owners Insurance

Join to apply for the Inside Physical Damage Appraiser role at Auto-Owners Insurance
.

We offer a merit‑based work‑from‑home program based on job responsibilities. After initial in‑person training, this role may have the flexibility to work from home up to 3 days per week.

• Inspect damaged automobiles, gather repair cost information, negotiate repair cost agreements, and evaluate the practicality of repair and settlement options for claims.
• Maintain knowledge of current automobile construction and repair techniques, ensuring compliance with statutory requirements and industry safety standards.
• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and convey communication to vehicle owners about repairs and participate in negotiations and problem resolution.
• Work toward the resolution of claims and may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail and on‑site visits.
• Be willing to travel and temporarily reassign for catastrophe duty upon request.

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years working as a physical damage appraiser.
• Knowledge of CCC software is preferred but not required.
• Above‑average written and verbal communication skills.
• Ability to resolve complex issues and interpret data.
• Ability to handle multiple assignments.
• Possess a valid driver’s license.

Auto‑Owners offers a wide range of career opportunities, including a friendly work environment, structured training, employee mentoring, and an excellent compensation/benefits package. In addition to a competitive base salary, matched 401(k), and fully‑funded pension plan (upon vesting), bonuses, generous paid time off (holidays, vacation, personal time, and sick leave) are also provided.

Auto‑Owners Insurance is an equal‑opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state or local law. Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Associate

Full‑time

Sales and Management

Insurance