Commercial Auto Claims Specialist

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IAT has an immediate need for a Commercial Auto Claims Specialist who can be located in one of the following IAT offices:

• Alpharetta, Georgia
• Virginia Beach, Virginia
• Cheshire, Connecticut
• Scottsdale, Arizona
• Naperville, Illinois
• Rolling Meadows, Illinois
• Omaha, Nebraska
• St. Petersburg, Florida
• Raleigh, North Carolina

This role will handle complex commercial trucking claims covering the entire United States. The Claims Specialist is responsible for investigating the extent of the company's liability and will be responsible for handling injury claims from inception until conclusion of the claim, which could include attorney‑represented and litigation cases.

The role works a hybrid schedule from any of the listed IAT office locations. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remote. Although a preference exists, we will consider fully remote work for the ideal candidate.

• Handles complex, high exposure commercial auto claims
• Presents cases to Senior Management for reserving and direction, as required by Claim Guidelines. Verifies/analyzes applicable coverage for the reported loss.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs, and manages vendors/counsel including approval of defense budgets.
• Maintains resident/nonresident adjuster licenses as required.
• Travels as required to handle catastrophic claims, attend mediations and settlement conferences.
• Performs other duties as assigned.

• High school degree or GED with 5+ years of relevant claims experience
• Insurance licenses to comply with state and IAT requirements
• Experience handling commercial claims
• Experience handling bodily injury claims
• Appropriate claims license
• Strong customer service skills
• Experience handling 3rd‑party claims
• Excellent knowledge of Microsoft Office
• Excellent oral and written communication skills to communicate internally and externally
• Excellent critical thinking and problem‑solving skills
• Excellent attention to detail and customer service skills
• Strong organizational and time management skills
• Ability to set priorities and multitask in a fast‑paced environment
• Authorized to work in the United States without requiring visa sponsorship.

• Associate or Bachelor’s degree
• Experience working in task‑based claims systems
• Considerable experience handling litigated bodily injury claims
• Completion of AIC, CPCU, or other similar program

Please note, the annual gross salary range associated with this posting is $47,230 – $102,780. The total compensation will include a base salary, performance‑based bonus opportunities, 401(k) match, profit‑sharing opportunities, and more. Actual salaries vary based on qualifications, skills, competencies, and geographical location.

• 26 PTO days (entry level) + 12 company holidays = 38 paid days off
• 7% 401(k) company match and additional profit sharing
• Hybrid work environment
• Numerous training and development opportunities
• Healthcare and wellness programs
• Opportunity to earn performance‑based bonuses
• College loan assistance support plan
• Educational assistance program
• Mentorship program
• Dress for Your Day policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug‑free workplace and participate in E‑Verify.