SIU Investigator; Remote

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

SIU Investigator – Special Investigations Unit

We are seeking an experienced Investigator to join our Special Investigations Unit (SIU). SIU is responsible for detecting, investigating and deterring insurance fraud committed against our companies, its policyholders and the insurance industry as a whole.

This position offers a flexible workplace location for the right candidate, including with the ability to work largely remotely and/or with a hybrid in-office/remote presence in limited regional offices

What you will do:

• Provide investigative and anti-fraud advisory services across specialty and standard commercial lines insurance products
• Conduct comprehensive investigations of questionable insurance claims and policies in compliance with legal and industry standards
• Screen and extract source data from claim and policy files
• Collaborate with file handlers in development and execution of investigation plans
• Conduct and/or case manage claims and policy field investigations that include interviews, recorded statements, and scene investigation
• Case manage vended services such as surveillance, activity checks, and medical canvases with a focus on quality, timeliness and cost control
• Conduct desk-based investigations ranging from locating individuals to conducting comprehensive and detailed background investigations. Investigations require research, analysis and preservation of web-based OSINT records utilizing sources such as:
  • Proprietary public record databases
  • In-depth web presence mining of social media, photo/video sharing websites, business due diligence and news media/archives
  • County, state & federal repositories for records such as civil/criminal, liens/judgments, vehicle/properties, professional licensing.
  • Claim history via ISO Claim Search and related products
  • National Insurance Crime Bureau (NICB)

• Preserve physical and digital evidence
• Provide timely communications with file handlers of ongoing investigative activities and case disposition
• Prepare professional investigative reports that include detailed findings, supporting documents and recommendations
• Develop and maintain network of anti-fraud enforcement/regulatory agency personnel, industry counterparts and law enforcement
• Participate in regional anti-fraud industry training and task force meetings
• Ensure knowledge and compliance with all anti-fraud regulatory requirements of any assigned territories
• Refer and package cases that warrant mandatory reporting to state anti-fraud agencies
• Participate in anti-fraud training and marketing for company personnel and customers
• Periodic regional travel and an ability to work independently required

What you will bring to C&F:

• 5+ years experience as an SIU investigator with either an insurance carrier and/or government anti-fraud agency, in the investigation of property & casualty claims
• Prior background in insurance claims and/or law enforcement preferred with a proven record of diligent and proactive anti-fraud efforts
• Social media savvy, proficient in searching and preserving digital evidence; particularly using Google, Facebook, X, Instagram, Tik Tok, You Tube, Linked In, and other social/business media platforms
• Advanced analytical skills and…