Executive Specialist, Surety Claims - REMOTE

Executive Specialist, Surety Claims

The Claims Specialist will manage an assigned pending of various types of contract surety bond claims. The Claims Specialist will work closely with the bond underwriting division to assist underwriters on taking appropriate action on the bonded programs and will operate under appropriate levels of supervision and within established authority. The position will report directly to the AVP or Senior Manager of Surety Claims and can be a remote position.

What you will do for C&F:

• Adjust contract surety bond claims by receiving claim assignments, communicating with claimants and principals, investigating claims, analyzing documentation, understanding coverage under the bonds, evaluating exposure, setting reserves, making payments, and asserting indemnification rights.
• Evaluate the appropriate method and extent of investigation for each claim.
• Review underwriting files and bond and indemnity agreements.
• Communicate promptly to claimants and bonded principal/indemnitors.
• Analyze claim, verify applicability of coverage, and evaluate exposure on a variety of bond types in various jurisdictions.
• Draft appropriate position letters to claimants and/or principal and indemnitors, when necessary.
• Work with principals and indemnitors to promptly resolve claims under their duty to indemnify the Surety and make formal indemnification demands on principals and indemnitors, when necessary.
• Manage litigated claims toward a prompt and reasonable resolution.
• Appropriately manage, direct and budget outside counsel and consultants.
• Consult with management at all levels of the claims department to strategize and make recommendations where assistance and consultation is needed on claims exceeding assigned authority.
• Prepare reports, document claim files, review and manage outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserving, and maintain a timely diary for each assigned claim.
• Assess recovery potential and collaborate with outside recovery firms to coordinate salvage.
• Provide superior customer service to policyholders and external vendors and agents during entirety of the claims handling process.
• Complete special projects and tasks, as assigned.

What you will bring to C&F:

• Minimum of seven years contract surety claim handling experience.
• College degree and a designation and/or insurance related courses, a Juris Doctorate degree strongly preferred.
• Excellent verbal and written communication skills and the ability to interact with claimants, principals, underwriters, attorneys, consultants, and all levels of management are essential.
• Solid time management skills to prioritize and manage workload and time sensitive issues regarding coverage, liability, damage evaluations, and timely resolutions.
• Strong organization skills to timely document and maintain surety claim files.
• Strong negotiation skills and the ability to work independently.
• Obtain and maintain required state adjuster licenses.
• Proficiency in the Microsoft Office suite of programs and claims handling software.
• Occasional travel is required and must possess a valid driver's license.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color,…