Claims Specialist General Liability​/Pollution Environmental Liability

Apply for the Claims Specialist General Liability/Pollution Environmental Liability role at The Hartford
.

This dynamic Claim Specialist role is part of the HGS Claims Division. The ideal candidate will have expertise in primary and excess claims on integrated general liability/pollution liability policies, contractor pollution liability, and site‑specific pollution liability policies. The role involves handling a caseload of complex, high‑exposure claims on Excess General Liability and Environmental policies from inception to final resolution.

• Conduct complex investigations and extensive claim file reviews on assigned cases.
• Determine coverage, draft position letters, and communicate the coverage position(s) to insureds, business partners, and legal counsel.
• Operate within prescribed authority levels to set appropriate expense and indemnity reserves.
• Regularly monitor indemnity reserves and make required adjustments.
• Present cases above authority level to leadership for expense/indemnity reserve and settlement authority.
• Develop and implement resolution strategies to achieve high‑quality outcomes.
• Pro‑actively manage environmental consultants and/or litigation and counsel through the case lifecycle.
• Directly oversee litigation planning, execution, budget, and bill review.
• Attend trials and mediations as necessary.
• Positively contribute to claim and enterprise goals by participating in ad‑hoc audits, projects, and product development initiatives.
• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, and industry trends.
• Collaborate with valued business partners to review and address claim trends.
• Address inquiries from agents and policyholders with a focus on providing superior customer service.

• Bachelor’s Degree is required.
• JD license with specialization in environmental or construction case experience is preferred.
• Minimum of 7 years of claims experience, preferably with general liability, pollution liability, site pollution, construction, or product liability claims or environmental policies.
• Experience handling both primary and excess policy coverages/claims.
• Working knowledge of environmental, coverage, and tort laws.
• Strong coverage acumen with the ability to apply manuscript policy terms to claim facts.
• Familiarity with state‑specific environmental and insurance regulatory requirements.
• High level of discipline, results‑orientation, and ability to drive bottom‑line results.
• Superior analytical ability and organizational skills.
• Effective interpersonal communication skills in both verbal and written formats.
• Proven strategic reasoning and execution skills.
• Excellent negotiation and advanced technical claim handling skills.
• Full command of issues and medicals related to high‑value bodily injury claims.
• Strong ability to analyze coverage and liability issues, manage time‑limit demands, and assess extra contractual exposures and other complex issues.
• Ability to effectively communicate in a highly‑matrixed environment.
• Readily able to influence and drive successful, collaborative claim outcomes.

The role can be Hybrid or Remote. Candidates living near an office (Hartford, CT; San Antonio, TX; Lake Mary, FL; Phoenix, AZ; Naperville, IL) are expected to work in office 3 days a week (Tuesday‑Thursday). Remote candidates can work from home with occasional office visits as business needs arise.

Annualized base pay range: $106,400 – $159,600. Base pay may vary based on performance and other factors.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.