Executive Claims Specialist - Construction and GL - Remote

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Crum & Forster is looking for an Executive Claim Specialist who enjoys being a key part of a dynamic team. As an Executive Specialist, you will manage an assigned pending of liability claims arising primarily from the Construction sector. You will also be expected to operate under appropriate levels of supervision and within established authority. The position will report to assigned Manager, Director or Vice President, as determined by business needs.

This position can be located in Morristown, NJ;
Jersey City, NJ; or remote.

What you will do for C&F:

• Receives claims assignments. Verifies and determines applicability of coverage.
• Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters.
• Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve, and maintains a timely diary for each case.
• Evaluates and adjusts claims within the adjuster’s authority level.
• Sound understanding of additional insured status, contractual indemnification, and primacy of coverage among defendants. Ability to assess risk transfer potential and responsible for the development of information required to successfully address tender issues.
• Reports directly on technical matters to supervisor or management.
• Evaluates and manages litigated claims. Determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
• Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
• Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
• Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.
• Possesses and demonstrates good interpersonal skills, both verbal and written, on a consistent basis.

What you will bring to C&F:

• College degree is required or equivalent work experience. Insurance industry designation and/or insurance related courses are a plus.
• 5+ years of experience handling Construction and General Liability claims.
• Experience handling New York Labor Law claims is preferred.
• Experience with Employer Liability claims a plus.
• Obtain and maintain required state licenses.
• Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
• Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
• Travel occasionally required.
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health,…