Commercial Lines Account Manager

Commercial Lines Insurance Account Manager

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work, including renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on an assigned book of business.

The manager works closely with insureds to build strong customer relationships and trains junior team members on customer interactions.

• Manage large books of business for commercial lines insurance clients
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks
• Evaluate carrier relationships, commercial insurance products, and market placement
• Provide quality and timely service to customers and clients
• Research, provide recommendations and implement ReSource Pro solutions for clients
• Work in a variety of Agency Management Systems to complete tasks
• Lead day‑to‑day customer interactions
• Use your subject matter expertise to consult with customers and advise colleagues
• Gather information about client needs and insurance solutions
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

• Bachelor's degree in Insurance, Risk Management, or related field (or equivalent experience)
• 3‑7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
• Active Resident Property and Casualty insurance license required
• Located in Mountain‑time zone to accommodate client needs
• Microsoft Office proficiency – Excel required
• Experience working in Agency Management System required
• Industry designations preferred such as CPCU, CIC, CISR, ARM
• Ability to adapt and succeed within a team‑oriented environment
• Excellent problem‑solving and customer service skills

Salary range for this remote position is $53,779‑$91,291 annually. Total compensation includes annual bonus eligibility, benefits, and additional opportunities at ReSource Pro.

Benefits include 100% paid employee health insurance from Day 1, medical, dental, and vision coverage, internet stipend eligibility for remote positions, 401(k) with employer match (vested Day
1), HSA/FSA, long‑term and short‑term disability coverage, generous PTO with paid holidays and floating holidays, development and growth opportunities, and a comprehensive wellness program.

To be considered, please submit your application. If you meet the qualifications, a Talent Acquisition team member will contact you to schedule an interview via Zoom.

Standard interview steps: behavioral interview with Talent Acquisition, online talent assessment, hiring manager interview. Additional steps may be added as needed.

ReSource Pro focuses exclusively on the insurance industry, helping insurance organizations optimize performance, streamline operations, and drive growth. With over 2,000 carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized leader in workflow optimization, data and technology services, and strategic operating‑model transformation.

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Remote (United States)

Mid‑Senior level

Full‑time

Finance and Sales

Insurance