Client Service Manager Trainee - Achieve

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

Please note
:
The Achieve Program start date is January 2026.

Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast‑track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

This is an 18‑month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full‑time role with a hybrid work schedule.

You will have in‑office days and remote days determined by the location.

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

• Work cross‑functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high‑quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

In addition, you will participate in web‑based and in‑person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.

As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive.

Minimum Requirements:

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to effectively engage with clients and colleagues
• Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice-to-Haves:

• Associate’s or Bachelor's degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of…