Material Damage Field Appraiser

As a Material Damage Field Appraiser
, you’ll be responsible for reviewing repair estimates for accuracy and preparing original estimates. This includes negotiating with repair facilities for claim related repair costs, providing feedback and direction to independent appraisers, and working with the Claims team to resolve damage related escalations and complete virtual repair quality reviews. The position encompasses on-site field inspections of damages and remote work from a home office.

The role requires residence in either Western Long Island, New York or Massachusetts area; frequent on-site inspections throughout the assigned region are essential.

• Virtually review claim estimates and photographs for accuracy using CCC estimate review tools
• Coordinate on-site inspections as necessary
• Negotiate with repair shops to reach agreed repair prices
• Prepare estimates using CCC estimating software
• Ensure all claim actions comply with state insurance regulations
• Communicate regularly with the Claims team on all things related to damages
• Build relationships with classic and exotic repairers
• Assist in ongoing material damage projects
• Serve as liaison between adjusters and shops to ensure an efficient claim experience
• Attend team huddles to promote teamwork and training
• Monitor NPS feedback

• Detail oriented
• Efficient in Microsoft Suite, including Excel skill
• Able to maintain a high level of accuracy
• Excellent verbal and written communication skills
• High automotive technical proficiency with willingness to continue training
• Deep interest, knowledge and enthusiasm for collectible and future automotive advancements
• Ability to establish rapport with all levels of collector car people
• Strong negotiation skills
• Ability to interact effectively with shops
• Maintain confidentiality
• Strong interpersonal skills
• Work well independently and within a team
• Effective at conflict resolution
• Ability to perform against agreed upon goals
• Embrace and exude Hagerty’s Core Values by fostering engagement and exhibiting a growth mindset
• Minimum 5 years claim experience or comparable shop work experience
• Familiarity with public company requirements, including Sarbanes‑Oxley and key regulations (if applicable)

Say hello to Hagerty – an automotive enthusiast brand and the world’s largest membership organization that offers specialty insurance for enthusiasts, a Drivers Foundation, Garage + Social, Drivers Club, Marketplace, and more. Hagerty is committed to preserving car culture for future generations and enjoys a winning culture, inclusive community, and opportunities for growth.

If you reside in Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, Jersey City, New Jersey, Cincinnati, Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email  for compensation, benefits, and perks.

• Mid-Senior level

• Full-time

• Sales and Management
• Insurance

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