Domestic Major Loss Adjuster

Domestic Major Loss Adjuster role at Aviva

Major & Complex Domestic Loss Adjuster – Hampshire and Sussex

Are you ready to advance your career and build stronger relationships with customers? Aviva is seeking a skilled Loss Adjuster to join our team, specializing in significant property claims. This home-based role covers Hampshire and Sussex, requiring a full UK driving license and residency in the region, as customer visits are essential.

• Manage high-value property claims from start to finish, ensuring a customer-centric and cost-effective approach.
• Operate from home, with travel across the UK as needed—company car provided.
• Work within agreed financial authority limits and deliver exceptional service.

• Claims Expertise: Experience handling claims of £100,000 or more preferred.
• Professional
  
  Qualifications:
  
  Cert CII or CILA required; working towards Dip CII is a plus but not mandatory.
• Technical
  
  Skills:
  
  Strong grasp of insurance principles, subrogation, underwriting, and ABI report writing.
• Building Knowledge: Familiarity with property reinstatement, building regulations, and tendering processes is advantageous.
• Customer Commitment: Proven ability to manage claims end-to-end, always prioritizing customer satisfaction.

• Competitive salary and benefits, including a company car and performance-based bonus.
• Generous pension contributions and holiday allowance, with options to buy or sell days.
• Discounts on Aviva products and other retailers.
• Share schemes and supportive policies for parental and carer’s leave.
• Flexible benefits, including sustainability options.
• Opportunities to volunteer and participate in Aviva Communities.
• Comprehensive wellbeing support and tools.

• Associate

• Full-time

• Other

Aviva is committed to inclusivity and welcomes applicants from all backgrounds. Flexible working arrangements are available, and every disabled applicant meeting the minimum criteria will be interviewed.