Workers' Claims Specialist; Remote - IA, MN, NE, WI

Workers' Compensation Claims Specialist (REMOTE - IA, MN, NE, WI)

Join to apply for the Workers' Compensation Claims Specialist (REMOTE - IA, MN, NE, WI) role at Holmes Murphy
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We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in Iowa, Minnesota, Nebraska, and Wisconsin. Offering a forward‑thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

• Receives, gathers, and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost‑time workers’ compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leadership, including researching coverage issues.
• Enters and maintains accurate information on a computer system throughout the claim process, including final settlement information.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of claims handling process within CRS.
• Willingness to become licensed if required in jurisdiction where claims are handled.

• Education:
  
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience:
  
  3‑5 years claims experience with a strong background in workers’ compensation claims handling.
• Licensing:
  Active state‑specific workers’ compensation license required or the ability to acquire a license within three months of hire. Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota.
• Skills:
  
  Proficient knowledge of workers’ compensation insurance coverage and claims processing procedures. Ability to adjudicate lost‑time claims across multiple jurisdictions and quickly learn and adapt to various software programs.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, practices, and insurance coverage interpretation. Prioritizes problem‑solving, actively fosters relationships, and collaborates to deliver impactful solutions and a world‑class client experience.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.

In addition to being great at what you do, we place a high emphasis on building a best‑in‑class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

• Paid Parental Leave and supportive New Parent Benefits.
• Company‑paid continuing education & tuition reimbursement.
• 401(k) profit sharing.
• Generous time‑off practices in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• DE&I programs, including paid Diversity Day and a Chief Diversity Officer.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.

Holmes Murphy & Associates is an Equal Opportunity Employer.

Mid‑Senior level

Full‑time

Human Resources

Insurance