Property Claims Adjuster II San Angelo, TX

Property Claims Adjuster II, $2500 Sign-On Bonus (San Angelo, TX)

Nationwide is seeking a Property Claims Adjuster II to cover San Angelo, TX and surrounding areas. The role offers a $2,500 sign‑on bonus to external candidates, with half paid after 3 months and the remainder after 9 months of employment.

Territory: San Angelo, TX and surrounding areas. Ideal Candidate Locations: Must live in San Angelo, TX or surrounding area.

This is a work-from-home position with day travel to policy locations (average 3‑4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may support additional territories in a desk adjuster capacity. Occasional overnight travel may be required.

Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.

• 3‑5 years of insurance field/property claims handling or adjusting experience
• Solid experience/proficiency with Xactimate
• Solid experience writing own estimates and handling claims start to finish

PLEASE NOTE that CAT duty is a requirement of this role.

• Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
• Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information to claims management as needed.
• Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
• Initiates and conducts follow‑ups through proficient use of claims and other related business systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.

May perform other responsibilities as assigned.

Reports to Claims Manager. Individual contributor role.

License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.

Experience: Three to five years of related property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred.

Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, property estimating and automated claim systems, investigative and settlement activities, analytical and problem‑solving skills, communication skills, ability to use personal computer and claim systems, leadership capability for less experienced associates, ability to safely access and inspect rooftops, and willingness to work irregular hours and travel.

Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods. Must conduct physical inspections of property loss sites, including climb ladders, balance at various heights and rooftops up to 8/12 pitch, bend and/or crawl to inspect vehicles and structures, work outside in all types of weather. Must be willing to work irregular hours, stay on‑call, work catastrophes (CAT), travel with possible overnight requirements.

Must have a valid driver’s license with satisfactory driving record.

Benefits include medical, dental, vision, life insurance, short and long‑term disability coverage, paid time off (18 days minimum for new hires, additional holidays, lifetime PTO, Unity Day PTO), 401(k) with company match, company‑paid pension plan, business casual attire, and more.

Credit/Background Check: A valid credit check and/or background check will be required as part of the selection process.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law.