Material Damage Field Appraiser

Join to apply for the Material Damage Field Appraiser role at Hagerty
.

As a Material Damage Field Appraiser
, you’ll be responsible for reviewing repair estimates for accuracy, preparing original estimates, negotiating with repair facilities for claim‑related repair costs, and providing feedback and direction to independent appraisers. You will also work with the Claims team to resolve damage‑related escalations and complete virtual repair quality reviews. This position encompasses on‑site field inspections of damages when necessary, along with remote work from a home office.

This position requires residence in either Western Long Island, New York or Massachusetts area. The successful candidate must be geographically positioned to conduct frequent on‑site inspections throughout their assigned region, making location essential despite the remote work arrangement.

• Virtually review claim estimates and photographs for accuracy using CCC estimate review tools
• Coordinate on‑site inspections as necessary
• Negotiate with repair shops to reach agreed repair prices
• Prepare estimates using CCC estimating software
• All claim actions should be in accordance with state insurance regulations
• Communicate regularly with the Claims team on all things related to damages
• Build relationships with classic and exotic repairers
• Assist in ongoing material damage projects
• Serve as liaison between adjusters and shops to ensure an efficient claim experience
• Attend team huddles to help promote teamwork and training
• Monitor NPS feedback

• Detail oriented
• Efficient in Microsoft Suite including skills in Excel
• Able to maintain high level of accuracy
• Excellent verbal and written communication skills
• High level of automotive technical proficiency with willingness to continue training
• Very high level of interest, knowledge and enthusiasm for the collector hobby and future automotive advancements
• Ability to establish rapport with all levels of collector car people (e.g. from mechanics to high‑end collector car owners)
• Must have ability to effectively interact with shops
• Strong negotiation skills
• Ability to maintain confidential information
• Must have strong interpersonal skills
• Work well independently and within a team
• Effective at conflict resolution
• Ability to perform against agreed‑upon goals
• Must embrace and exude Hagerty’s Core Values by fostering engagement and exhibiting a growth mindset
• Minimum 5 years claim experience or comparable shop work experience
• Familiarity with public company requirements, including Sarbanes‑Oxley and key regulations, if applicable

This position requires residence in either Western Long Island, New York or Massachusetts area. All applicants must be geographically positioned to conduct frequent on‑site inspections throughout their assigned region, making location essential despite the remote work arrangement.

Say hello to Hagerty. Hagerty is an automotive enthusiast brand and the world’s largest membership organization. As a best‑in‑class provider of specialty insurance for enthusiasts, Hagerty also offers the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and more. We are committed to preserving car culture for future generations and to making a positive impact in the world.

EEO/AA

If you reside in the following jurisdictions:
Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email  for compensation, comprehensive benefits and the perks that set us apart.