Workers' Claims Specialist; Remote - IA, MN, NE, WI

Workers' Compensation Claims Specialist (REMOTE - IA, MN, NE, WI)

We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in Iowa, Minnesota, Nebraska, and Wisconsin. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues.
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of claims handling process within CRS.
• Will be willing to become licensed if required in jurisdiction where claims are handled.

• Education:
  
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience:
  
  3-5 years claims experience with strong background in Workers’ Compensation claims handling.
• Licensing:
  Active state specific Workers Compensation License required or ability to acquire license within three months of hire. Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota.
• Skills:
  
  Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures; ability to adjudicate lost time claims across multiple jurisdictions and quickly learn and adapt to various software programs.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. Prior experience with problem‑solving, relationship building, and delivering impactful solutions and a world‑class client experience.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what we do, we place a high emphasis on building a best‑in‑class culture.

We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

• Paid Parental Leave and supportive New Parent Benefits – we know being a working parent is hard and want to support our employees.
• Company‑paid continuing education & tuition reimbursement – we support those who want to develop and grow.
• 401(k) profit sharing – each year, Holmes Murphy makes a lump‑sum contribution to every full‑time employee’s 401(k).
• Generous time‑off practices in addition to paid holidays – we encourage employees to use their time off.
• Supportive of community efforts with paid volunteer time off and employee matching gifts to charities that are important to you – through our Holmes Murphy Foundation.
• DE&I programs – commitment to celebrating diversity, equity, and inclusion, with paid Diversity Day and a Chief Diversity Officer, DE&I project team, committee, and interest group.
• Consistent merit increase and promotion opportunities – annual reviews for merit increases and promotion opportunities.
• Discretionary bonus opportunity – annual opportunity to earn additional compensation.

Holmes Murphy & Associates is an Equal Opportunity Employer.

Mid‑Senior level

Full‑time

Human Resources

Insurance