UA Analyst - Middle Market

Overview

ZURICH NORTH AMERICA IS HIRING A UA ANALYST – MIDDLE MARKET TO JOIN OUR TEAM IN CHICAGO, IL, SCHAUMBURG HQ OR OVERLAND PARK, KS. This role supports Loss Sensitive underwriters across multiple lines of business and follows a hybrid schedule with three in‑office days per week.

• Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination, and execute underwriting actions within established risk appetite.
• Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance, following SOPs.
• Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding, track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units.
• Maintain electronic file documentation, ensuring accuracy, regulatory compliance, and audit‑ready condition.
• Lead account servicing activities—independently and in partnership with underwriters—for new business, renewals, and endorsements on more complex accounts.
• Engage with brokers, agents, distributors, and customers, conducting planned and well‑prepared interactions and on‑site visits related to servicing matters; build strong working relationships across internal teams and broker partners.
• Support and mentor team members by providing coaching, problem‑solving assistance on complex transactions, and context behind solutions to aid development.
• Participate in special projects as assigned.

• Bachelor’s degree and 2+ years of experience in Insurance, Underwriting, or Market Facing OR
• Zurich Certified Insurance Apprentice (with Associates Degree) and 2+ years of experience OR
• High School Diploma or equivalent and 4+ years of experience in Insurance, Underwriting, or Market Facing AND
• Knowledge of the insurance industry and regulatory environment.
• Experience in data collection and analysis.
• Experience with insurance processing, rating, and policy management systems.
• Customer service background.
• Problem‑solving experience.
• Experience servicing portfolios across multiple lines of business.
• Proficiency with Microsoft Office.

• Agility and adaptability.
• Strong critical, conceptual, and abstract thinking skills.
• Broad insurance industry knowledge, including philosophy and techniques.
• Foundational understanding of coverage and rating concepts, rating plans, and regulations for Loss Sensitive programs.
• High attention to detail for data preparation, data hygiene, and initial risk analysis.
• Strong communication (verbal/written) and active listening skills.
• Basic–Intermediate Excel skills (sorting, filtering, formulas, pivot tables).
• Working knowledge of insurance processing, rating, and policy systems.

The proposed salary range for this position is $53,400.00 - $87,500.00, with short‑term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families.

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Locations:
Chicago, IL;
Overland Park, KS;
Schaumburg, IL. Remote Working:
Hybrid.

Schedule:

Full Time. Employment Sponsorship Offered:
No.