Bodily Injury Adjuster - IHBI
Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listed on 2026-01-07
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Insurance
Insurance Claims, Insurance Analyst
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job DescriptionResponsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
We are seeking an Initial Handler BI Adjuster to join our Northeast team! Candidates with prior bodily injury (BI) claims handling experience are encouraged to apply. While litigation experience is not required, experience handling attorney-represented claims is preferred. This role will manage a range of claims, from soft-tissue injuries to more complex bodily injury exposures. This role is open to candidates in the Eastern time zone states.
Key Responsibilities- Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
- Recognizes and identifies body parts of a vehicle and understanding other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
- Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
- 2 or more years of experience (Preferred)
This job does not have supervisory duties.
Compensation- Auto Anlst III: $50,000 - $65,300
- Auto Cons I: $50,000 - $74,120
- Auto Cons II: $56,000 - $82,500
- Auto Sr Cons I: $68,500 - $104,100
Base compensation offered for this role is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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