Claims Manager

Company Details

As an elite Excess and Surplus Lines market, Nautilus Insurance Group offers commercial property and casualty insurance solutions to appointed wholesale surplus lines producers countrywide. We have specialized in providing these solutions for more than 35 years. We have more flexible policy terms and premium rates on a non-admitted basis. Our focus is small to medium Property and Casualty risks on both an admitted and a non-admitted basis.

Our offerings are distributed through partnerships with appointed wholesale surplus lines producers. Our relationships are defined by mutual success, speed to market, customer‑centric focus and an expanded appetite. Coverage placed by Nautilus Insurance Group is provided by Nautilus Insurance Company and Great Divide Insurance Company, both W. R. Berkley Corporation members with A.M. Best (Superior) A+ XV ratings.

• Paid Parental Leave! At Nautilus, we offer Childbirth Recovery Leave as well as Primary Caregiver Leave, for up to a maximum of 12 weeks of paid leave.
• Nautilus offers Medical, Dental, and Vision coverage options, along with Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) choices.
• We help our employees feel secure by providing a 401(k) program, profit sharing, stock purchase plan, life insurance, and travel accident insurance options.
• We provide every employee one paid day off per year to volunteer at a local charity.
• We offer Tuition Assistance and Industry‑Related Education and Exam programs.
• Employees are eligible for special cell phone service discounts with Verizon and AT&T. We participate in the Plum Benefits program offering cost‑free access to exclusive travel and entertainment discounts.
• Flexible work arrangements, including working from home 1 day a week.

• Manages the entire employment cycle for all direct report positions including recruiting, onboarding, training, engaging, managing compensation, mentoring, managing performance (reviews & corrective action), and terminations.
• Performs regular file reviews and audits to determine compliance with best practices.
• Controls expenses within department guidelines.
• Facilitates and promotes consistent, positive department financial results through strategy and guidance to technical staff.
• Requires technical knowledge and experience, including coverage and contract law, investigation, legal liability, litigation and reserving.
• Utilizes existing technology resources and data to measure and monitor financial and performance trends.
• Manages projects related to cost management, quality assurance, SIU, training and development, etc.
• Participates in the interviewing process for potential new hires.
• Handles complex claims and sensitive or confidential information when necessary.
• Reviews and approves coverage letters, regulatory agency inquiries, and large loss reports.
• Other duties as assigned.

• At least twelve (12) years of insurance experience, with significant experience in commercial general liability claims handling.
• Intermediate knowledge of Microsoft Office.
• Guidewire Claims Center experience a plus.
• Bachelor’s degree (B.A.) from a four‑year college or university; or one to two years of related experience and/or training; or an equivalent combination.
• CPCU, AIC or completion of other insurance‑related classes is preferred.

The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full‑time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate;

and other conditions of employment.