Senior Federal Workers Comp Claims Adjuster

At Gallagher Bassett, we help people through challenging moments. Our fast‑paced team cares deeply about doing the right thing and doing it well. Here, teamwork, curiosity, and impact drive everything we do.

• Jurisdictions:
  Federal Defense Base Act, Longshore
• Licenses:
  No license required
• Location:
  
  Fully remote work eligible

• Use claims management experience to analyze claims exposure, plan action, and resolve claims.
• Interact with parties in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants with empathy throughout the claims process.
• Handle claims consistent with client and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently to support the outcome of the claim file.

• Minimum 5 years of workers’ compensation adjusting experience, including a lost‑time/indemnity desk and litigation.
• Experience with Federal Defense Base Act, Longshore preferred; claims in TX, CA, or NY acceptable.
• No license required.
• Investigate, evaluate, and resolve complex workers’ compensation claims using analytical skills.
• Partner with clients to deliver innovative solutions and enhance claims management.
• Think critically, solve problems, and prioritize tasks to serve clients and claimants.

• High School Diploma.
• Minimum 5 years of related claims experience.
• Appropriately licensed and/or certified in all states where claims are handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

• Bachelor’s Degree.

We offer a competitive salary and a comprehensive benefits package. Minimum core benefits include medical/dental/vision plans, life and accident insurance, 401(k) and Roth options, tax‑advantaged accounts, educational expense reimbursement, and paid parental leave.

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – workshops and digital fitness programs for overall wellbeing
• Charitable matching gift program
• And more…

Gallagher embraces diverse identities, experiences, and talents. All persons are entitled to equal employment opportunity; discrimination by protected characteristics is prohibited. Reasonable accommodations are provided for qualified persons with disabilities.