Field Property Claims Adjuster: Greensboro, NC

Field Property Claims Adjuster:
Greensboro, NC

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Greensboro, NC role at Farmers Insurance
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We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other.

We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal-opportunity employer, committed to the strength of an inclusive workforce. We support the well-being of our people through an extensive suite of benefits and community programs.

Workplace:
Remote (field role requiring travel to and from policyholder homes). Candidates must reside in the Greensboro, NC area to be considered.

Starting wage: $25.37/hr, with additional compensation based on experience and transferable skills.

We offer:

• Paid training via the award-winning University of Farmers
• Flexibility and independence to work outside a desk job
• Competitive starting salary and 401(k)
• Rapid growth potential and management opportunities

• Conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engage with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer-service skills to negotiate with policyholders to settle the claim.
• Perform additional duties as assigned.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards.

• High-school diploma or equivalent required.
• Excellent customer-service experience, preferably in a retail environment.
• Construction or insurance experience highly desirable.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage.
• Outgoing personality.
• Valid driver’s license and bondable.
• Final candidates subject to a motor-vehicle-record background check.

Candidate qualifications may be reviewed against the requirements for the associated levels of this position’s core function.

• Climb ladders to inspect roofs, and be comfortable working on rooftops multiple times per day.
• Work in small, confined spaces such as attics and crawlspaces.
• Achieve a minimum passing score on all claims training exams, if applicable.

• Bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs., climbing, reaching, standing, walking, seeing.
• Speaking (English), reading (English), writing (English), and key entering.

Required job duties are performed in the field and in an in-home office environment. Exposure to uncontrolled outside environmental conditions, excessive noise levels, chemicals, moving mechanical parts, dangerous areas,…