Claims Specialist - Rideshare Commercial Claims Injury Adjuster

Claims Specialist - Rideshare Commercial Claims Injury Adjuster

Join to apply for the Claims Specialist - Rideshare Commercial Claims Injury Adjuster role at Liberty Mutual Insurance.

Base pay range: $61,000.00/yr - $/yr.

Liberty provides a salary range based on skills and experience — discuss with your recruiter for details.

At Liberty, you'll thrive in a hybrid setting that fosters in‑person collaboration, innovation, and growth. This approach optimizes both remote and in‑person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:
Boston, MA;
Westborough, MA;
Hoffman Estates, IL;
Weatogue, CT;
Indianapolis, IN;
Plano, TX;
Suwanee, GA; or Lake Oswego, OR;
Las Vegas, NV;
Chandler, AZ.

• Manage an inventory of claims to evaluate compensability/liability.
• Establish action plans based on case facts, best practices, protocols, regulatory issues and available resources.
• Plan and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assess policy coverage for submitted claims and notify the insured of any issues; determine and establish reserve requirements, adjusting reserves as necessary during the processing of the claim, refer claims to the subrogation group or Special Investigations Unit as appropriate.
• Assess actual damages associated with claims and conduct negotiations, within assigned authority limits, to settle claims.
• Perform other duties as assigned.

• BS/BA degree or equivalent work experience.
• Minimum of 2 years’ experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Not Applicable

Full‑time

Customer Service

Insurance