Commercial Lines Underwriting Supervisor

Charlotte, NC (Hybrid) Full-Time Presented by The James Allen Companies Inc.

We are seeking an experienced Underwriting Supervisor to lead and oversee the underwriting operations of a branch office. This role is responsible for managing day-to-day underwriting activities, ensuring compliance with internal policies and regulatory requirements, and providing coaching and support to a team of underwriters. The right candidate will combine strong technical expertise with proven leadership ability to drive performance, deliver profitable results, and foster a culture of continuous improvement.

• Supervise underwriting staff, ensuring the quality, timeliness, and accuracy of work.

• Provide training, feedback, and performance evaluations to team members.

• Underwrite or assist with large, complex, or unusual risks requiring advanced technical knowledge.

• Conduct underwriting file reviews to ensure compliance and accuracy.

• Support branch leadership with projects and initiatives as needed.

• Evaluate, quote, and negotiate policies for new and renewal business, with expertise in statutory requirements, ISO, NCCI, and industry guidelines.

• Make independent underwriting decisions, including policy acceptance, modification, or declination, while monitoring exposure changes throughout policy periods.

• Manage a portfolio of agencies, including prospecting, appointment, development, and profit-sharing opportunities
  .

• Travel as required for agency visits, client meetings, and territory management.

• Drive new business development while retaining renewal business through effective presentations and client engagement
  .

• Achieve profitable underwriting results within an assigned territory, including premium growth, loss ratio targets, and business forecasting.

• Maintain strong agency relationships through regular communication, reviews, and performance evaluations.

• Collaborate with claims, risk control, and premium audit services to support customer needs.

• Provide leadership and serve as a technical resource within the underwriting team.

• Stay current on corporate, regulatory, and competitive changes impacting lines of business.

• Perform additional duties as assigned.

Required:

• Bachelor’s degree in Finance, Insurance, Risk Management, or related field (or equivalent experience).

• Minimum 5–7 years of commercial underwriting experience
  , including:

  • Field underwriting in Construction, Forest Products, Manufacturing, and Oil & Gas
    .

  • Evaluating new and renewal business, setting pricing, and understanding commercial policy forms.

  • Exposure analysis and risk management throughout policy periods.

  • Agency management, including growth, appointment, and retention strategies.

• External sales experience with a proven ability to cultivate new business and retain current clients.

• Eligible to work in the United States.

• Valid driver’s license and acceptable motor vehicle record.

Preferred:

• Prior supervisory or leadership experience in an underwriting environment.

• Hybrid office environment with flexibility for remote work as directed by management.

• Ability to work effectively both in-person and virtually
  .

• Overnight travel required.

• Ability to occasionally lift up to 15 lbs and perform standard office mobility functions.

• Competitive salary and benefits package.

• Paid time off plus 12 paid holidays annually.

• Health, dental, and vision insurance.

• Company-paid life insurance (2x annual earnings).

• 401(k) savings and profit-sharing plan.

• Financial support for professional insurance designations and continuing education.

• Flexible start/end times within a 7.5-hour workday.

• Employee fitness program.

The James Allen Companies Inc. is a nationally recognized recruiting firm specializing in the insurance industry. We partner with leading organizations to connect them with top professionals across underwriting, claims, risk management, and executive leadership.

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