Claims Specialist - Rideshare Commercial Claims Injury Adjuster
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-01-12
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Insurance
Insurance Claims, Insurance Analyst, Underwriter, Insurance Agent
Claims Specialist – Rideshare Commercial Claims Injury Adjuster
Join us to apply for the Claims Specialist – Rideshare Commercial Claims Injury Adjuster role at Liberty Mutual Insurance
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At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work.
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from investigation through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Office attendance: you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:
Boston, MA;
Westborough, MA;
Hoffman Estates, IL;
Weatogue, CT;
Indianapolis, IN;
Plano, TX;
Suwanee, GA;
Lake Oswego, OR;
Las Vegas, NV;
Chandler, AZ.
- Manage an inventory of claims to evaluate compensability/liability.
- Establish an action plan based on case facts, best practices, protocols, regulatory issues, and available resources.
- Plan and conduct investigations of claims to confirm coverage and determine liability, compensability, and damages.
- Assess policy coverage for submitted claims, notify the insured of any issues, determine and establish reserve requirements, adjust reserves as necessary, and refer claims to the subrogation group or Special Investigations Unit as appropriate.
- Assess actual damages associated with claims and conduct negotiations within assigned authority limits to settle claims.
- Perform other duties as assigned.
- BS/BA degree or equivalent work experience.
- Minimum of 2 years’ experience in claims adjustment, general insurance, or formal claims training.
- Required to obtain and maintain all applicable licenses.
- Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
- Knowledge of claims investigation techniques, medical terminology, and legal aspects of claims.
$61,000.00/yr - $/yr
Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
AboutUs
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.
Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:
Equal Opportunity EmploymentLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any basis prohibited by federal, state or local law.
Fair Chance Notices- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Not Applicable
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesInsurance
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