Property Adjuster

At Erie Insurance, you’re part of a Fortune 500 company with more than 6,000 employees and over 13,000 independent agencies. Employees work in the Home Office complex located in Erie, PA, and in field offices across 12 states and the District of Columbia.

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full‑time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Includes a tuition reimbursement program for higher education and industry designations.

Additional benefits include company‑paid basic life insurance; short‑ and long‑term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well‑being programs; paid volunteer hours for community service; and dollar‑for‑dollar matching of your charitable gifts each year.

Exercises independent discretion or judgment in handling property claims within a designated level of authority. Also responsible for servicing an assigned territory and may handle litigated claims.

• Contact policyholders regarding property claims within level of authority; conduct investigations, interviews, inspections, and prepare estimates.
• Handle property claims within designated authority; set and maintain adequate reserves; obtain and review reports, statements, records, and related materials.
• Evaluate information to determine coverage and total value of claim; determine payments, issue checks, or decline payment as required.
• Document claim files and submit final report for closure.
• Identify subrogation situations and initiate appropriate action.
• Service assigned territory and bring assigned claims to conclusion.
• Interact with agents and district sales managers on matters of mutual concern.
• Handle property claims involving damages or coverage; may handle litigated claims, including negotiating with plaintiff attorneys or coordinating litigation with defense counsel.
• Develop and apply a working knowledge of estimating practices and procedures related to property claim adjustment.
• Attend industry‑related training programs and other sessions to stay current on policy changes, interpretation, or new legislation.
• Successfully complete Technical Learning Center Training within one year of hire date.
• Participate on Catastrophe Team when required.

• Values Diversity
• Nimble Learning
• Self‑Development
• Customer Focus
• Information Management Skills
• Job‑Specific Knowledge
• Ensures Accountability
• Decision Quality

Minimum Education al and Experience Requirements

• High School Diploma or GED and two years of claims handling experience, or equivalent.
• High School Diploma or GED and successful completion of ERIE‑sponsored formal education.
• Bachelor’s Degree required.

Additional Experience

• Incumbent must live in the assigned territory unless approved otherwise.
• Position requires service on catastrophe duty, which may include travel on short notice to other locations for periods exceeding two consecutive weeks.

Designations and/or Licenses

• Willingness to pursue and complete Technical Learning Center Training required.
• Successful completion of AIC‑33 and AIC‑35 preferred.
• Willingness to obtain and maintain any required licenses.
• Valid driver’s license and good driving record required.

• Use of Personal Protective Equipment (PPE) is required.
• Ability to move over 50 lbs using lifting assistance equipment (often 20‑50%).
• Climbing/accessing heights (rarely).
• Driving (frequent 50‑80%).
• Manual keying/data entry/computer use (often 20‑50%).
• Pushing/pulling/moving objects with wheels (occasional