Associate Claims Representative Liability

Position: Associate Claims Representative Liability-Central
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*** This role will be filled following our hybrid work model at our Goldsboro, NC;
Tampa, FL;
El Paso, TX;
Nashville, TN;
Davenport, IA;
Madison, WI; or Stevens Point, WI offices. This role is**
* *** NOT**
* *** available for remote work.
***** What You'll Do
** As an Associate Claims Representative-Liability,you will have the opportunity to establish a solid foundation with Sentry by conducting the following duties:
* Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them.
* Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
* Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
* Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves.
* Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
** What it Takes
*** Bachelor's degree or equivalent work experience
* Ability to obtain and maintain state specific property and casualty claims licensing as required
* Previous experience working with Auto Liability Claims strongly preferred
* Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
* Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
* Demonstrated experience handling moderately complex claims, or other equivalent experience.
* Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
* Demonstrated experience providing customer-driven solutions, support, or service.
** What You'll Receive
** At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
* Sentry is happy to offer
** flexibility
* * through a scheduled Hybrid work model.
** Monday and Friday work from home
** if you choose to, Tuesday through Thursday you’ll work in office.
* As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
** provide equipment
** for your home office.
* 401(K) plan…