Property Claims Adjuster II; Waxahachie, TX

Property Claims Adjuster II – Waxahachie, TX – $2,500 Sign‑on Bonus

Join to apply for the Property Claims Adjuster II (Waxahachie, TX) $2,500 Sign‑on Bonus role at Nationwide.

If you’re passionate about helping people protect what matters most, as well as innovating and simplifying processes and operations to provide the best customer value, Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

A $2,500 SIGN‑ON BONUS will be given to all external candidates hired into this role. Half of the bonus will be paid after 3 months of employment, and the remainder will be paid after 9 months of employment.

Territory: This role covers Waxahachie, TX and surrounding areas.
Ideal Candidate Locations: The ideal candidate will live in the Waxahachie, TX area.

This is a work‑from‑home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity.

Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.

Qualifications

• 3+ years of insurance field/property claims handling or adjusting experience
• Proficiency in estimating software such as Xactimate or comparable programs
• Ability to write estimates and manage claims start to finish
• Background in construction, roofing, remodeling, or water mitigation
• Strong customer service and written/verbal communication skills
• Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect structures; work outside in all types of weather
• Willingness to support CAT duty as needed; catastrophe duty is a requirement of all Field and Desk Property Claims Adjuster roles. (Please note that catastrophe duty consists of 21 days (Sun‑Sat) 12 hours per day.)

Benefits Include: Medical, Dental, Vision, 401k with company match, Company‑paid Pension plan, Paid time off and more.

Job Description Summary

No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!

Key Responsibilities

• Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
• Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information to claims management as needed.
• Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
• Initiates and conducts follow-ups through proficient use of claims and other related business systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.

May perform…