Remote Personal Lines Processing Specialist

Job Description

A large client of Insight Global is looking for a fully remote, more "behind the scenes" Personal Lines Processing Specialist to join their fulfillment team. There will be very minimal contact with clients as you will be working with inspections and helping the agent facing underwriters accomplish tasks. Essential functions of the position are to evaluate and underwrite all Preferred Lines new business, amendments, and renewal business risks referred from the Underwriting Decision System.

Review all information to evaluate and assess the overall risk with a focus on ensuring proper plan placement and obtaining adequate premium for the exposure. As well as, review inspections in accordance with Operations workflow practices and standards. Additional responsibilities will include:
Completing Claims referrals, Status Summaries, and Risk Alert referrals. Responding to customer inquiries, including but not limited to, Live Chats, Complaint Letters, and Policy Information requests. Identifying product risks and recommending solutions to mitigate those risks. Advising business units on recommended necessary risk reduction actions and solutions to maintain and/or restore profitability. Conducting Agency Audits to ensure compliance with Personal Lines policies, product filings, state and federal laws and regulations, and the agency electronic commerce agreement.

The role of the Personal Lines Processing Specialist is to help the Personal Lines Underwriters be strictly underwriters, so you will partner directly with them to help with administrative tasks and customer inquiries.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 1-2 Years of personal lines insurance experience within customer service or processing
• Data Entry/Admin Experience -- this is a fulfillment/processing BEHIND THE SCENCES role
• Excellent attention to detail, written, & verbal communication skills