Commercial Lines Account Manager - Remote; CT

Most of our clients have built their companies from the ground up. One Digital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, One Digital is the right career for you.

Our Newest Opportunity:

Account Managers serve as an important business contact for the client and are responsible for client success and satisfaction.

• Build Strong relationships with clients to maintain existing business and to acquire new accounts by consistently providing prompt, accurate, and courteous service.
• Process New and Renewal business, endorsement requests, certificates of insurance, and review policies and endorsements for accuracy and relevance.
• Correspond in a professional manner with insurance companies and clients to update, obtain or verify necessary information for account servicing.
• Accurately answer client questions about their insurance coverages and needs.
• Accurately answer insurance company underwriting questions about client accounts.
• Assist with Claims processing when applicable.
• Assist with Marketing when applicable.
• Keep informed about new coverages and products.
• Handle tasks in a manner that complies with the agency’s quality control standards.
• Continue to look for opportunities to make new sales and cross sell when in contact with clients.

• Enroll in annual Continuing Education to stay updated on changes within the insurance industry.
• Perform other specific duties and projects as assigned by Team Manager.
• Pursue a program of personal and professional development.

• A current Property and Casualty Insurance License is preferred however One Digital is willing to assist with licensing for the right applicant.
• A high school diploma, two years of college or two years experience in the insurance industry is preferred.
• Experience with Microsoft Office products including Outlook, Word, Excel and Teams.
• Strong respect for confidentiality and attention to detail.
• Strong Time Management skills.
• Excellent written and oral communication skills.
• Ability to understand and analyze insurance coverages, forms and policies.
• Experience with Applied Epic agency management system.

The typical base pay range for this role nationwide is $65,000 to $70,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit:

One Digital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental…