General Director, Underwriting

Position: General Director, Life Underwriting
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***** This is a remote role open to any location in continental US
** Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

The General Director is a people leader. The incumbent will also take the lead on high scope and complex Underwriting department projects.
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* Position Responsibilities:

*** Manage multiple MSUDs and their team.
* Ensure departmental efficiency and overall management of the department.
* Strong knowledge around red flags in order to identify potential fraud, poor sales practices.
* Expert technical UW skills to act as a resource.
* Expert reinsurance skills.
* Ensure departmental and company controls are being followed and maintained.
* Knowledge of Human Resource practices.
* Expert resource for other departments of the company.
* Manage all aspects of potentially unlimited total line in close association with reinsurers.
* Select and classify risk according to company philosophy and standards.
* Participate in and provide a leadership resource for projects in the Underwriting Department.
* Be an information resource for underwriters at all levels.
* Combine appropriate attention to established standards of turnaround with higher level of service and professionalism.
* Analyze and interpret medical, non-medical, and financial information.
* Make decisions within approval limits.
* Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management.
* Management of reinsurance process to ensure maximum capacity while avoiding reinsurance “gridlock”.
* Management/control of diversification process as “lead” underwriter on very largest of cases.
* Manage referral/consultation process to ensure that timely and accurate decisions are provided.
* Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met.
* Ensure consistency and adherence to established departmental guidelines though referral process.
* Actively participate in the development, implementation and management of New Business initiatives.
* Actively participate in the ongoing training and professional development of underwriting team.
* Act as resource/mentor to other members of the underwriting team, particularly at the consultant level.
* Champion appeals and business decisions in concert with the Chief Underwriter.
* Maintain positive and effective relationships with internal and external partners.
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* Required Qualifications:

*** Post-secondary education or equivalent work experience.
* Minimum 15 years underwriting experience.
* Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices.
* In depth knowledge of unique estate, business and insurance planning tools and techniques.
* In depth/current knowledge of political, economic, financial and legislative events which may impact client needs.
* Expert knowledge of company’s insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need.
* Expert knowledge of reinsurance, marketplace treaties, agreements and available capacity.
* Exceptional priority management with ability to work effectively under deadlines, balance published service times with appropriate customer.
* Strong organizational, analytical and problem-solving skills.
* Effective presentation skills.
* Strong written and verbal communication skills.
* Strong customer service orientation.
* Knowledge of and ability to apply project management skills.
* Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts.
* High level…