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Sr. Commercial Casualty Claims Specialist; Remote

Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listing for: AAA - CSAA Insurance Group
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • Insurance
    Insurance Claims, Insurance Agent, Insurance Analyst, Property Insurance
Job Description & How to Apply Below
Position: Sr. Commercial Casualty Claims Specialist (Remote)

Employer Industry: Commercial Insurance

Why consider this job opportunity:
  • Total compensation package including performance bonuses and a 401(k) with company match
  • Opportunity for career advancement and professional development within a growing company
  • Flexible working options available: remote, hybrid, or in-person
  • Supportive and inclusive company culture that values diversity and community service
  • Chance to make a significant impact in the evolving landscape of commercial insurance
What to Expect (Job Responsibilities):
  • Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity
  • Make inactivity determinations and conduct investigative work regarding liability and damage concerns
  • Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as necessary
  • Develop negotiation strategies to effectively resolve claims with insureds and claimants
  • Communicate pertinent case facts to supervisors and participate in team meetings as needed
What is Required (Qualifications):
  • 4-5 years of claims experience with a minimum of 3-5 years in casualty adjuster experience
  • High school diploma (HS/GED) or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry
  • Must hold an Adjuster's license for all applicable states or obtain licenses within 90 days of employment
  • Exceptional communication skills and ability to manage claims efficiently with minimal supervision
  • Willingness to travel as needed for role-related meetings and collaboration
How to Stand Out (Preferred Qualifications):
  • 5+ years of casualty claims adjuster experience
  • BA/BS in business, insurance, or a related area, or equivalent combination of education and experience
  • Experience handling commercial claims
  • Bilingual (Spanish) skills
  • Active participation in company culture initiatives, such as employee resource groups or volunteering

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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