Sr. Commercial Casualty Claims Specialist; Remote
Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-01-15
Memphis, Shelby County, Tennessee, 37544, USA
Listing for:
AAA - CSAA Insurance Group
Remote/Work from Home
position Listed on 2026-01-15
Job specializations:
-
Insurance
Insurance Claims, Insurance Agent, Insurance Analyst, Property Insurance
Job Description & How to Apply Below
Employer Industry: Commercial Insurance
Why consider this job opportunity:- Total compensation package including performance bonuses and a 401(k) with company match
- Opportunity for career advancement and professional development within a growing company
- Flexible working options available: remote, hybrid, or in-person
- Supportive and inclusive company culture that values diversity and community service
- Chance to make a significant impact in the evolving landscape of commercial insurance
- Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity
- Make inactivity determinations and conduct investigative work regarding liability and damage concerns
- Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as necessary
- Develop negotiation strategies to effectively resolve claims with insureds and claimants
- Communicate pertinent case facts to supervisors and participate in team meetings as needed
- 4-5 years of claims experience with a minimum of 3-5 years in casualty adjuster experience
- High school diploma (HS/GED) or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry
- Must hold an Adjuster's license for all applicable states or obtain licenses within 90 days of employment
- Exceptional communication skills and ability to manage claims efficiently with minimal supervision
- Willingness to travel as needed for role-related meetings and collaboration
- 5+ years of casualty claims adjuster experience
- BA/BS in business, insurance, or a related area, or equivalent combination of education and experience
- Experience handling commercial claims
- Bilingual (Spanish) skills
- Active participation in company culture initiatives, such as employee resource groups or volunteering
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