Commercial Insurance Account Coordinator; Hybrid VT or Remote

Commercial Insurance Account Coordinator (Hybrid VT or Remote)

Join to apply for the Commercial Insurance Account Coordinator (Hybrid VT or Remote) role at NFP, an Aon company
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NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers who help companies and individuals worldwide address their most significant risk, workforce, wealth, and retirement challenges through custom solutions and a people‑first approach. Learn more at

This support role requires the coordinator to assist account teams with basic administrative and support functions in the day-to-day servicing of clients. It is a full‑time position open to a hybrid schedule from our St. Johnsbury, VT office or remote. Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM. A confidential workspace must be maintained to protect sensitive information.

• Creates and maintains client files in accordance with office procedures
• Prepares , certificates of insurance, Accord applications, binders and cancellations under direction of more senior level staff
• Supports the Account Management Team by assisting in preparing quotes and working with carriers to gather renewal subjectivities
• Verifies that documentation (policies and endorsements) and information requested are accurate
• Learns to perform policy checks, audit checks, and the process for completing coverage checklists under the direction of senior level staff
• Verifies the accuracy and compliance of requested documentation (policies and endorsements)
• Processes premium and non‑premium endorsements, follows up with carriers for outstanding policies, endorsements, corrections, etc.

• Good written and verbal communication skills
• Self‑confident to make sound independent decisions
• Ability to successfully interact with a variety of people
• Team player, adaptive to mentoring and continual learning
• Possess good analytical and problem‑solving skills
• Attention to detail
• When working from home, maintain a private workspace to secure company equipment and correspondence; maintain high‑speed internet; be present and responsive online and minimize personal interruptions during the work shift.

• High School graduate or equivalent
• 0–2 years related experience and/or training; or equivalent combination of education and experience

• P&C License a plus

We’re proud to offer a competitive salary, PTO & paid holidays, a 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range for this position is $32,000–$43,000. The actual salary offered will be determined by experience, credentials, education, certifications, skill level, scope of the position and geographic location. In addition, the position may be eligible for performance‑based incentives.

NFP is an inclusive Equal Employment Opportunity employer.