Claims Consultant - Accountants and Professional Liability

Claims Consultant FL - CV07GE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford Financial Lines Errors & Omissions Eంపై Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.

• Conducting investigations and analyzing and evaluating the information learned
• Appropr pendantly and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Writing and communicating to insureds in regard to coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiationsăt to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra‑contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters

• Juris Doctorate degree required.
• Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.
• Familiarity and experience with AI‑powered tools, such as Microsoft Copilot, is a plus.
• Candidates should be disciplined, results‑oriented and able to focus on bottom line results.
• Candidates are required to have knowledge and experience handling all aspects of liability claims.
• Excellent oral and written communication skills.
• Excellent strategic thinking ability and execution skills.
• Excellent negotiation and advanced technical claim handling skills.
• Knowledge of insurance coverage issues is a plus.
• Superior time, task prioritization and desk management skills.
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others.

• This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ; and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
• For full‑time, occasional, part‑time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5
  
  Mbps/30
  
  Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit  from your personal computer.

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays.
• Click on this link to learn more about our comprehensive benefits package and award‑winning well‑being…