Liability Claims Manager

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This opportunity is in the Claims department. Our Claims department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third‑party administrators (TPAs) and self‑administered accounts to assist in guiding claims to a successful resolution. As an excess and large deductible carrier, the high exposure claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.

As a Liability Claims Manager, you will take ownership of assigned claims from initial assignment through closure. You will play a critical role in evaluating coverage, determining exposure, and developing resolution strategies for a variety of liability lines, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and Construction Liability. You will proactively manage litigation, oversee third‑party administrators (TPAs), and work closely with internal business partners to communicate claim exposures and business trends.

Your expertise will help drive cost‑effective resolutions while maintaining compliance with internal policies and industry best practices.

This position is based in our St. Louis, MO home office and allows for remote work with periodic home office visits.

Education

• Bachelor’s Degree from an accredited college or university required.
• JD preferred.

Required Qualifications

• 5 or more years of experience handling complex liability claims, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and/or Construction Liability claims.
• Strong knowledge of litigation processes, including mediation, settlement negotiations, and trials.
• Proven ability to analyze coverage issues and draft reservation of rights and coverage letters.
• Excellent written and verbal communication skills, with the ability to interact effectively with internal stakeholders and external partners.
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• Qualified candidates residing outside the St. Louis metropolitan area are eligible to work remotely or in one of our regional offices. For candidates who reside in the St. Louis metropolitan area, if hired you will be required to work a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd, Saint Louis, MO.
  
  All employees are required to sign a Remote Work Agreement and/or follow our Work From Home policy, which will be provided to all candidates selected to interview.

Preferred Qualifications

• Experience managing claims across multiple jurisdictions with an insurance carrier or Third‑Party Administrator (TPA) preferred.
• Strong organizational and analytical skills with the ability to manage a high‑volume workload.
• Proficiency in Microsoft Excel, Word, and Outlook.
• AIC, SCLA, or CLCS designation preferred.

Based in St. Louis, MO, with remote work options and periodic home office visits. A hybrid schedule is required for St. Louis metro area candidates, with a minimum of 3 days in the corporate office.

Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit‑sharing contribution. We proudly offer family‑forming…