Customer Service Representative - Westwood Insurance Agency

Customer Service Representative - Westwood Insurance Agency page is loaded## Customer Service Representative - Westwood Insurance Agency locations:
Woodland Hills, California, UStime type:
Full time posted on:
Posted Yesterday job requisition :
JR109029

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing.

Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much more.

At Westwood, we don’t just offer insurance—we offer peace of mind for our clients, and we need
* YOU
* ** What You’ll Be Doing:**
* ** Connect & Assist:
** Answer inbound calls promptly, research inquiries, and deliver accurate responses to coverage, billing, and policy-related questions.
* ** Problem-Solve & Recommend:
** Rewrite or create new policies tailored to the unique insurance needs of each client by recommending the best coverage options and products.
* ** Grow Professionally:
** Keep yourself sharp and up-to-date! Career path internally to other opportunities within.
* ** Learn & Excel:
** Take initiative to master additional processes and client-specific procedures to confidently handle secondary areas and provide comprehensive answers to inquiries.
* ** Support & Collaborate:
** Gain knowledge of department policies and processes to ensure seamless teamwork and client care.
** What You Bring to the Table:**
* *
* Education:

** High School Diploma or GED
* *
* Experience:

** At least 1 year of relevant experience
* *
* Licenses/Certifications:

*
* ** Active Property & Casualty insurance license required
**** Why You’ll Love Working With Us:
** We don’t just work hard—we know how to have fun while we’re at it! Here’s what makes Westwood the perfect place to grow your career:
* ** Hybrid

Schedule:

** Enjoy a blend of work-from-home flexibility with just 2 days a week in our welcoming Woodland Hills office.
* ** Modern Workspace:
** Open-concept office designed for collaboration and efficiency.
* ** Team Bonding:
** Get ready for fun team events like bowling nights, softball games, and holiday parties!
** Hourly Rate: $23.00 per hour****#LI-JW2****#LI-HYBRID
** Click for some insight into our culture!

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing.
Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing.
With a Net Promoter Score of 91, Westwood has provided exceptional customer service and has helped close more than 85,000 homes a year. We also offer our customers a wide variety of options at the most competitive prices on more than just homeowners insurance. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much more.
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