Liability Claims Adjuster

Overview

Embark on a Journey That Makes a Difference. At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We’re not just in the business of protection—we’re in the business of adventure and peace of mind. Whether it’s a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we’re there to ensure their journey is safe and supported.

From assisting with emergency medical claims to guiding customers through trip disruptions or , your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success. Our teams value curiosity and collaboration while fostering a welcoming and inclusive atmosphere for our employees. Elevate Your Journey Through Our Internal Programs, Including

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport To Perks Includes

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave
• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

The Liability Claims Adjuster reports to the Supervisor, Liability Claims. This position analyzes and processes insurance claims to determine the extent of the insurance carrier’s liability in a manner that supports the mission, values, and standards of the Company. Primary responsibilities include efficient adjudication of insurance claims, both phone and written communication with insureds, claimants, attorneys, medical facilities, and others, as well as maintaining all state Department of Insurance regulations for claims files.

• Moderate to severe complexity third-party bodily injury and property damage claims.
• Responsible for the investigation and resolution of litigated and non-litigated claims.
• Document claims files with findings of investigation, evaluate liability, and negotiate settlements.
• Prepare releases of all interested parties, issue reservation of rights letters, and denials of liability.
• Prepare Large Loss reports on Claims involving severe injuries.
• Maintaining rapport and open communications with client.

Your Ticket to Success:

• 5+ years of multi-line claims handling at an insurer or TPA
• 5+ years working in liability claims
• Experience with premises liability claims and injury evaluation
• Prior experience handling complex bodily injury claims
• Ideal candidate will have CPCU, AIC, SCLA or other industry related training or educational coursework, a NYS claims adjuster license as well as other state adjusting licenses
• Excellent verbal and written communication, investigation, organization, and analytical skills
• In-depth knowledge of commercial lines coverage and exposure with strong decision making, judgment and negotiating skills
• Experience working with files in litigation and effective communication skills
• Performs work under minimal supervision
• Handles complex issues and problems and refers only the most complex issues to higher-level staff
• Possesses comprehensive knowledge of subject matter
• Provides coaching and/or mentoring to less experienced employees

• High School Diploma or Equivalent (GED) required
• 6+ years liability claims adjusting experience
• Must have FL State Adjuster’s License
• Must secure and maintain a multi-state adjuster license

This is a hybrid role based out of our Pembroke Pines office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours…