Senior Executive
Singapore
Listed on 2026-02-01
-
Insurance
Risk Manager/Analyst
About us
Comfort Del Gro Insurance Brokers Pte Ltd is a wholly-owned subsidiary of Comfort Del Gro Group, and its principal activities relate to risk protection and transfer solutions through the disciplines of insurance broking, employee benefits consulting, risk management operations, claims and loss management and customised solutions. It proposes and implements solutions involving a blend of traditional insurance products, alternative risk financing instruments and methods to help the Group mitigate any risks faced in an increasingly complex environment.
Candidates with more extensive experience may be considered for a higher position based on qualifications and fit for the role.
Qualifications & experienceDegree and/or certifications in Insurance
Minimum 5 years of experience as an insurance broker handling employee benefits
Proficiency in MS Excel, Word, Powerpoint
Excellent communication and interpersonal abilities, with a customer-focused approach
Versatile team player with strong presentation skills
Demonstrated ability to thrive in a fast-paced, dynamic environment
Reporting to CDGI CEO and CDGI Head of Broking, the Primary Responsibility of the position of Senior Executive / Assistant Manager is to ensure the profitability, growth and retention of the retail /commercial accounts. The Senior Executive/Asst Manager assists the reporting officer to develop key account plans and programme structures and implements the account strategy in relation to holistic health & wellness and customer engagement.
As a Senior Executive /Asst Manager, you are responsible for all the business aspects of the EB accounts, in order to ensure that all risks in relation to employees are adequately covered by insurance or other risk transfer alternatives.
The Senior Executive /Asst Manager supports the team to achieve high standards set for the development and servicing of the assigned EB account. The Senior Executive / Asst Manager being part of the team must be able to communicate effectively and efficiently with HR of the assigned accounts, to assist on day to day admin, preparation of quotation/placement slips, insurance enquiries, and to resolve amicably any complaints that come up along the way.
The Executive must be pro-active to foster an effective tripartite relationship between client, the insurer and CDGI, and to support on claims analysis meeting as and when required by clients.
To meet and exceed service standards, to resolve any conflicts both internally and externally while taking a pro-active approach to all aspects of development, account management, tender management, renewal management and service delivery in relation to EB Program.
Handle customer complaints against insurer and panel clinic provider.
To implement and manage the effective delivery of key customer programs including communication / health & wellness strategies, employee roadshows, issue resolution, claims and regular servicing programmes.
To develop and maintain meaningful working relationships with insurers, clients and colleagues through regular contact and liaison.
As a team member to actively support any additional business/grow revenue from existing portfolio.
To ensure the timely collection of all monies due from clients, toensure the prompt payment to the insurer.
To maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of client.
keep abreast of all new technical, product developments, changing market conditions and to inform his/her account team members, clients of major developments affecting various types of coverage, including recommending appropriate proposals to clients where necessary.
have the necessary technical, product and market knowledge across all EB products, including the self-drive, initiative, professional presentation skills and the ability to communicate effectively across all levels including Senior Management, to conclude account negotiations / renewal exercise with the insurance markets .
To recommend/implement Wellness and Health Promotion programs . Corporate Wellness programs play a critical role in producing successful retention rates, higher rates of productivity and a healthier work force. This can range from the arrangement of free Health Talks by Doctors to staff on a variety of topics such as Chronic Diseases, Prevention of Diabetes etc.
2-days per week Work From Home
18 days of Annual Leave
Flexi Benefits
Medical Benefits
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