Motor Claims Adjuster

Primary Details

Time Type:
Full time
Worker Type:
Employee

Leeds/Hybrid

Join Our Dynamic Motor Damage Claims Team in Leeds! We have an exciting opportunity for you to become part of a fast‑paced and innovative claims team within the Motor Damage Department. In this role you will be at the forefront of reviewing and advancing new and existing claims, driving them to final settlement with precision and expertise.

With great benefits and the chance to work within a diverse and inclusive company where your unique perspectives and contributions are valued.

• Investigate and negotiate motor incidents to ensure we agree liability and settlement on the best possible terms.
• Communicate and build relationships with our internal customers, external customers and stakeholders.
• Respond to client correspondence via online chat portal and phone calls within required service standards.
• Review, consider and evaluate estimates, invoices and total loss reports.
• Maintain claim files to meet FCA, PRA and GDPR regulations.
• Access and utilize partner portals for proactive claims management.

• Ability to structure your day to prioritise required tasks and responsibility.
• Excellent communication skills, both written and verbal.
• Ability to navigate Microsoft applications.
• Basic understanding of motor insurance.
• Ability to navigate multiple systems throughout a claims journey.
• Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

At QBE we want our people to feel rewarded and inspired to perform at their best; that's why we have created At My Best. It's our way of showing we have your back. We understand that one size doesn't fit all and priorities can change depending on your life stage. That's why our blend of wellbeing initiatives and benefits offers flexibility to suit what matters most to you.

It's in the culture of our business—our QBE DNA—to support our people. Everything we do is underpinned by our QBE DNA.

We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future, helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people for the job. We have adopted flexible working across the company and welcome this conversation (more than 13,000 people working across 27 countries) to make a real impact while staying small enough to provide a friendly workplace where people are down‑to‑earth, passionate and kind.

To find out more about why you should work for QBE, visit our careers website.

You are more than your work and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.

30 days holiday a year with the option to buy up to 2 additional days.

Flexible working – balancing work and life is important, so our flexible working opportunities are open to all. This can include part‑time, job share and compressed hours.

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Private medical insurance – we fund fully comprehensive private medical cover for you and all your family.

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

Short‑term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.

Sustainable investing – we believe sustainable integration is important for long‑term financial, environmental and social outcomes. Our pension strategy supports our net‑zero goal by achieving year‑on‑year reductions in carbon footprint through investment in green businesses, thereby looking after the planet’s future as…