Field Property Claims Advisor

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. Our team is growing, and we are actively looking to hire a Property Field Claims Advisor to join our team. Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle residential property claims for Allstate Insurance Company of Canada in the Edmonton, Alberta area.

This position will work from a home office.

Role Designation:
Hybrid

• Investigate and settle property claims throughout Edmonton and surrounding areas.
• Interpret insurance policy wordings and determine coverage and reserves.
• Analyze coverage details and provide prompt, fair settlements while delivering superior customer service.
• Collaborate with customers and vendors to bring files to resolution.
• Advise distribution partners on potential coverage opportunities when applicable.
• Perform other related tasks as required.

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back

• Minimum 2 years of field experience.
• Strong customer service skills and positive attitude.
• Proficiency in Claim Center and Xact Analysis (mandatory).
• Ability to review estimates and write accurate scopes.
• Excellent communication and problem-solving skills.
• Clean drivers abstract.

• Minimum 2 years’ experience adjusting residential property claims or in a related property claims role.
• Completion of CIP designation or willingness to obtain (preferred).
• Strong verbal and written communication skills with a commitment to outstanding customer service.

• Experience handling boat/trailer, condo claims would be an asset
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Expected compensation for this role ranges from $67,200. annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.