Claims Handler – Liability

Job Title:
Claims Handler – Liability

Contract Type: Permanent, Full Time

Location: Stratford, London or Trafford, Manchester

Working Pattern: Agile / Hybrid (1-2 days in the office, 3-4 days working from home)

Salary:£32,188 (plus London weighting if you are based in London)

Our client is currently looking for a motivated and detail-oriented individual to join their specialist in-house Risk & Insurance Team as a Liability Claims Handler.

This role is perfect for candidates with experience in handling public liability claims-whether in the insurance industry, legal field, or a related setting. It would also suit a legal executive or similar professional looking to utilise their expertise in a dynamic, high-performing environment.

As part of a sector-leading team, you’ll play a key role in enhancing in-house claims handling capabilities and driving continuous improvement.

• Investigate liability on individual cases
• Establish and manage claim reserves
• Assess and negotiate claims to resolution
• Ensure compliance with internal procedures and best practices

• Strong understanding of legal liability and relevant legislation
• Familiarity with the Civil Procedure Rules (CPR) and litigation process
• Ability to interpret insurance policy information effectively
• Skilled in investigation, evaluation, and negotiation
• Experience managing liability claims (public liability preferred)
• Proficient in case management systems and diary scheduling
• Excellent verbal and written communication skills
• Strong customer service and teamwork abilities
• Results-focused with a proactive approach

If you’re looking to join an organisation where your work has a real impact and you’re passionate about delivering excellent outcomes, we want to hear from you.

Apply today and take the next step in your career as a Liability Claims Handler!