Property Adjuster

Overview

Property Adjuster - London. Permanent role with a balance of office and home-based work. We have a fantastic opportunity for Domestic Loss Adjusters across London. You will manage a caseload of domestic property damage claims across London, from visiting customers at their homes, coordinating visits from contractors, to finally settling each claim. The role supports Sedgwick’s mission to protect people and businesses and offers comprehensive training and development opportunities.

Job Location:

London
Job Type: Permanent

Remuneration:
Competitive salary taking into account skills, experience and qualifications

• Manage a caseload of domestic property damage claims across London.
• Visit customers at their homes, coordinate visits from contractors, and settle each claim.
• Prepare comprehensive claims reports and communicate with claimants, insurers, contractors, and other stakeholders.
• Be the calming presence during challenging situations (e.g., burst pipes, fires, storm damage) and guide claimants through the process.
• Balance work between office/home-based settings as base location.

• A full UK Driving Licence: essential for travel by car.
• Insurance knowledge: understanding of how a home insurance policy operates and the basic makeup of a domestic property.
• Excellent communication skills: ability to speak with and write to policyholders, insurers, contractors, and others; clear explanations of complex details; ability to negotiate fair settlements.
• Problem-solving abilities: ability to identify and solve problems efficiently.
• Time management: ability to plan your own week, manage time, prioritise tasks, and meet deadlines while handling multiple claims.

• Technology:
  Use of Apple software such as iPads or other tablets.

• Comprehensive Training:
  Sedgwick-specific training to excel in your role.
• Professional Development: support towards Chartered Institute of Loss Adjusters' Cert CILA qualification.

• Remuneration & more:
  Competitive salary;
  Self Invested Personal Pension Scheme (SIPP); participation in incentive (bonus) schemes.
• Fully funded company vehicle or cash in lieu allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for wellbeing.
• Group Income Protection.

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

Think we'd be a great match? Apply now – we want to hear from you. We are open to candidates from all backgrounds, including seasoned professionals and those returning to the workforce. We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (virtual or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained describe the general nature and level of work performed by a colleague assigned to this description and are not intended to constitute a comprehensive list of functions, duties, or variances. Sedgwick may modify duties as needed.