Executive MCL Adjuster

Location: Greater London

Executive MCL Adjuster page is loaded## Executive MCL Adjuster locations:
London posted on:
Posted Todayjob requisition :
R70635

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Executive MCL Adjuster###

Location:

London  Job Type: Permanent  Remuneration:
Competitive, based on skills, experience, and qualifications#
** Drive Impact as a Major Loss Adjuster – Lead complex claims and deliver results that matter
** This is an exciting opportunity to join our Major & Complex Loss team as a Executive Major Loss Adjuster in the London area. In this pivotal role, you will manage high-value commercial property claims from start to finish, ensuring exceptional service delivery for our clients and their customers. You’ll take ownership of complex cases involving material damage and business interruption, applying your expertise to investigate and resolve claims efficiently and cost-effectively.

As part of a collaborative team, you’ll work closely with desk-based Adjusting Executives and other specialists to meet client service level agreements and maintain the highest standards of quality and compliance. Your ability to build strong relationships, demonstrate empathy, and communicate effectively will be key to promoting customer satisfaction throughout the claims process. This role demands a proactive, conscientious approach, with flexibility to adapt during surge periods and the confidence to manage your own caseload independently.

We’re looking for a seasoned professional with a proven track record in handling major and complex loss claims, strong IT skills, and ideally ACII or ACILA qualifications. In return, you’ll enjoy a competitive salary, company car or allowance, generous benefits including healthcare and pension schemes, and the chance to work with a market-leading team that values expertise and customer focus.#
** The skills you will have when you apply:**
* ** Full UK driving licence
** as an essential requirement.
* ** Customer focus
** with a proven track record of delivering outstanding service.
* ** Major & Complex Loss expertise
** with solid experience handling high-value claims.
* ** IT proficiency**, ideally with Microsoft Office and Excel knowledge.
* ** Excellent communication skills**, including active listening and clear action-taking.
* ** Team collaboration
** combined with the ability to work independently and manage your own caseload.
* ** Relationship building
** to maintain strong connections with clients and customers throughout the claims process.
* ** Empathy and understanding
** when dealing with sensitive situations.
* ** Adaptability and flexibility
** to perform effectively during surge periods.
* ** Strong organisational skills
** to prioritise workload and meet deadlines.
* ** Professional qualifications**, ideally ACII/ACILA or equivalent.
* ** Market awareness
** and account management experience as an advantage.#
** What we’ll give you for this role:
**** Remuneration & more
*** Competitive salary based on experience and qualifications
* Bonus Scheme
* A Self-Invested Personal Pension Scheme (SIPP)
* Holiday allowance of 25 days plus bank holidays
* Flexible working options (home/office hybrid)
** Health & support
*** Private healthcare plan (including pre-existing conditions)
* Life assurance
* Employee assistance programme for wellbeing
* Group Income Protection
** Other benefits
*** Voluntary benefits – dental cover, cycle to work scheme, wellbeing and digital GP apps
* Discounts on a wide range of products and services#
** This isn’t just a role—it’s a chance to shape the future of client engagement in a specialist market.
** At Sedgwick, we don’t just build careers—we build futures. Through Sedgwick University, you’ll have access to over 15,000 on-demand…