Adjuster II; Property

Overview

Adjuster II (Property)

Permanent Full-Time

Location: This position can be located at Regina Harbor Landing, Moose Jaw Claims, Saskatoon Property Claims, Estevan Claims, Swift Current Claims, Tisdale Claims, or Yorkton Claims.

Pay Range: $70,095.00 - $88,456.00

Closes: March 6, 2026

Work Arrangement: This role is eligible for hybrid work – you’ll have the flexibility of working from home and in the offices (listed above), on a scheduled rotation once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.

In this role you will be responsible for adjusting a wide range of complex claims. You will collect, review, investigate, and analyze claims related information and interpret applicable acts, regulations, and policy coverages to negotiate settlement of various types of claims. You will also conduct or direct site visits to determine the scope of the damage or loss. You will participate in a standby rotation during busy Claims seasons in assigned areas.

Note:

This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

• Claims Administration and Adjusting

• Interviews customers, taking initial reports of claims, and collecting all pertinent loss information and settles moderately complex and complex claims that must factor in a wide range of variables to establish an accurate value.

• Submits assignments to vendors to complete repairs and/or inspections.

• Conducts or directs site visits to determine the scope of the damage or loss, which may require the use of a ladder.

• Sets up claim files, determines cause of loss, establishes, and adjusts reserves, and completes all necessary claims reporting forms and documents.

• Uses extensive software and applications to complete claims reporting forms and submit required documentation.

• Determines coverage and/or validity of claims through policy wordings and related acts and regulations.

• Explains coverages, benefits, breaches of condition and/or exclusions to customers and/or their representatives, brokers, or other parties as required.

• Contacts and/or interviews other personnel, brokers, customers, witnesses, third parties, outside adjusters, contractors, repair firms, police and fire departments, legal representatives, medical professionals, or other external persons as required.

• Obtains statements under oath, proofs of loss, medical reports, non-waiver agreements, final releases, salvage releases, and other documents related to settlement and disposition of claims.

• Creates and adjusts estimates, using estimating software, alters estimates sent in by third-party vendors if needed and applies applicable coverages.

• Responds to questions and/or correspondence regarding the status and disposition of claim files.

• Determines actual cash value and/or replacement cost of customers’ articles. Maintains claims records and files in a current and orderly fashion in accordance with procedures.

• Refers claims of a suspicious or contentious nature or of a large dollar magnitude to the proper level of authority for assistance.

• Assesses degree of negligence and/or the extent of quantum in claims of liability or bodily injury.

• Determines possibility of subrogation and takes appropriate action.

• Negotiates settlements with customers and/or representatives.

• Provides approval, prepares claim files for legal action, further investigation, and review by other personnel, and/or denial.

• Reconciles invoices against estimates of damage or loss and processes accounts and expenses for payment.

• Represents the interests of the corporation in Small Claims Court and/or other judicial, legal, institutional, or regulatory groups or bodies.

• Attends to road assignments and adjusts claims arising at some distance from established headquarters (where required).

• Hires, oversees, ensures quality of work, and evaluates the performance of vendors and contractors.

• Participates in the review and development of new products, procedures, and programs.

• Evaluates, obtains insureds approval, and processes requests for payments from vendors.

• Engages appropriate expertise…