Project Manager

About the Job you are considering:

The Project Manager - Insurance leads end‑to‑end delivery of insurance-related projects, ensuring alignment with business goals, regulatory requirements, and customer experience needs. The role involves managing multiple stakeholders, overseeing project lifecycle activities, and implementing technology or process enhancements within insurance operations.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

• Plan, execute, and oversee insurance domain projects (Policy Administration, Claims, Underwriting, Billing, CRM, Compliance, Digital Insurance platforms).
• Define project scope, timelines, resources, and budgets.
• Create and maintain project documentation including project plans, RAID logs, and governance reports.
• Ensure adherence to regulatory and compliance requirements (IRDAI, GDPR, HIPAA, SOX-depending on region).
• Manage project risks, issues, dependencies, and change requests.
• Work with business teams (Claims, Underwriting, Actuarial, Sales, Customer Service, Operations) to capture detailed requirements.
• Analyze and improve insurance processes such as:
• New Business & Policy Issuance
• Claims Processing
• Renewals & Endorsements
• Underwriting Workflows
• Fraud Management
• Collaborate on system implementations of insurance platforms (Guidewire, Duck Creek, Life Asia, Ingenium, ALIP, Policy Center, Claim Center, etc.).
• Act as the primary communication bridge between business users, technology teams, and leadership.
• Lead Scrum ceremonies when projects follow Agile frameworks

Your

Skills:

• Bachelor's degree in Business, IT, Finance, or related field.
• 5-10 years of experience in Project Management with at least 3+ years in the Insurance domain.
• Strong understanding of insurance processes (Life, Health, General, P&C).
• Policy Admin Systems
• Claims Systems
• Underwriting Workflows
• CRM and Customer Experience Platforms
• Proficiency in PM tools: JIRA, Confluence, MS Project, Service Now PPM, Azure Dev Ops, Smartsheet.
• Strong documentation, analytical, and stakeholder management skills.

We are a Disability Confident

Employer:

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