Personal Lines Underwriting Manager

• Lead the delivery of NFU Mutual’s Personal Lines Underwriting strategy
• Manage and oversee the implementation and monitoring of underwriting growth and account performance targets, development of risk appetite, personal lines product set and compliance with regulatory controls
• Hybrid role – spend on average 20% of your time at our Stratford-upon-Avon offices, with ample home-working on offer.

Working within our Head Office Underwriting division
, you’ll play a pivotal role in developing and implementing our Personal Lines strategy
, ensuring we achieve our growth plans and continually monitor our account to make sure our profitability targets are met. You will also make sure our products continue to be market leading and continually review our risk appetite, to reflect our longer-term plans.

You will also manage a team of technical underwriters, ensuring they are motivated, developed and supported to complete their work to a high standard.

You’ll lead on our risk appetite strategy, working closely with both our Regional Underwriting and Pricing teams to ensure that our underwriting strategy is clear and understood. Your expertise will also ensure our insurance coverages meet both regulatory standards and the needs of our members, while your insight into market trends and competitor activity will help us stay ahead in a dynamic environment.

You’ll oversee the development of underwriting capabilities across the business, contribute to technical learning and development, and build strong relationships with internal and external stakeholders. As a visible advocate for the Underwriting function, you’ll add value to our business, our members, and our partners.

This role is known internally as:
Underwriting Segment Manager

With a proven track record undertaking an account-management focused, Personal Lines Underwriting role, you bring a data-driven mindset and a passion for delivering results. You’re an experienced leader
, able to motivate and develop teams, and you thrive on building collaborative relationships across the business.

• Experience of being accountable for underwriting strategy, risk selection, and account performance
• Strong market and competitor knowledge in Personal Lines insurance
• Excellent leadership, stakeholder management, and communication skills
• An analytical mindset, with regular use of tools like PowerBI
• Experience leading teams (line and/or project)

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

• Salary of £70,000 - £80,000
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

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