Claims Adjuster - International Casualty

About the Role

Claims Adjuster – International Casualty

Location:

London (Hybrid). Full time, Employee.

Purpose:

Deliver exceptional claims service by managing complex international casualty claims, assessing coverage, investigating and resolving claims, negotiating with stakeholders, and providing technical support.

• Support the implementation of the Claims strategy to enable delivery of overall business targets.
• Investigate and resolve complex Claims of a specialist nature, ensuring a high-quality service with minimal leakage.
• Identify and investigate coverage issues to ensure the company’s liability aligns with contractual commitments.
• Identify subrogation, contribution and other recovery issues and pursue them where appropriate.
• Manage disputed Claims and other material Claims issues to resolve and settle claims on an economic basis.
• Develop and maintain relationships with internal and external customers to support their needs.
• Collaborate with Underwriters to align Claims support with broader business objectives.

• Experience handling International Casualty claims, preferably with US Casualty exposure.
• Strong planning and organisational skills with the ability to manage time effectively.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Proficiency in building and maintaining relationships with influencing skills.

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working arrangements including part‑time, job share and compressed hours.
• Pension plan with 10% employer contribution of basic salary.
• Fully funded private medical insurance for you and your family.
• 26 weeks paid family leave regardless of gender identity or family status.
• Up to 20 days per year of remote work abroad.
• Contribution to sustainable investing aligned with net‑zero goals.
• Cycle‑to‑Work scheme supporting eco‑friendly commuting.

QBE is an equal opportunity employer and complies with equal employment opportunity legislation in all operating jurisdictions. We are an international insurer and reinsurer with a diverse portfolio across 13,000 employees in 26 countries.