Remote Supervisor Field Claims

Position: Remote Supervisor for Field Claims
Become a Field Claims Supervisor at Wawanesa, working remotely while shaping exceptional claims service experiences. Focus on leadership, efficiency, and staff development to enhance team performance.

This position is key to achieving Wawanesa's claims service goals, where you will supervise a dedicated team and guide their technical growth. With an emphasis on customer service, you will organize workloads and conduct performance assessments to ensure effective claims handling. Your analytical skills will play a crucial role in resolving claims-related issues.

Key Responsibilities:

• Lead and motivate claims team for optimal performance

• Supervise daily claims operations and workflows

• Provide coaching on technical competencies and claims processes

• Monitor team efficiency and service levels regularly

• Conduct claims file reviews for team development

Requirements:

• At least 5 years in property insurance adjusting

• Chartered Insurance Professional Designation preferred

• Demonstrated organizational and time management skills

• Strong mentorship and leadership capabilities

• Excellent customer service and negotiation skills

Contribute to Wawanesa’s commitment to claims excellence by leading a proficient team remotely.
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