Executive, Insurance
Remote / Online - Candidates ideally in
Telford, Shropshire, TF1 1, England, UK
Listed on 2026-07-10
Telford, Shropshire, TF1 1, England, UK
Listing for:
Pertemps Black Country Perms
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Insurance
Job Description & How to Apply Below
We are recruiting a renewals executive to work for an Insurance Broker based in the Black Country. This position is remote based and full time hours.
The Objective of this role is to maximise renewal retention on a book of commercial insurance clients. The main duties will be:
- Achieves and supports company objectives and standards
- Targeted renewal retention of 75% across a book of commercial clients
- Follows a renewal process adhering to a renewal script
- Manage pipeline of potential renewals to meet renewal retention requirements
- Follow a process for chasing renewals with calls, texts and emails
- Meet personal & team KPI's
- Customer and retention focused
- Maintains excellent service standards ensuring all our customers' expectations are exceeded
- Compliant and follows guidelines to comply with FCA regulations
- Contributes to teamwork and supports the team to deliver results
- Organisation stills with the ability to monitor and track results
- Minimum 2 years commercial broking experience preferably including commercial motor
- Strong organisational skills
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Positive, Proactive and forward thinking
- Good management of time, never say no attitude, be able to extract information from customers
- and overcome objections
- Good Maths and communication skills
- Basic knowledge of Microsoft Office products would be an advantage
- Computer literate
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