Warranty Claims Specialist

Position: Warranty Claims Specialist - Hybrid Role
Join Optiom Inc. as a Warranty Claims Specialist in a hybrid capacity from Langley, BC. This part-time role focuses on analytical claims handling, technical assessments, and efficient communication with stakeholders.

Utilizing your 2+ years of claims experience, you will verify coverage eligibility and engage with complex technical information. Your sound judgment ensures that each claims decision is documented and justified. Communicate effectively with policyholders to manage expectations and clarify coverage outcomes.

Key Responsibilities:

• Document warranty claims submissions effectively

• Verify policy terms and follow up on necessary documents

• Coordinate with advisors on repair scopes

• Manage communications with claimants and dealers

• Contribute to developing internal warranty documentation

Requirements:

• Minimum 2 years in insurance or warranty claims

• Strong analytical skills for technical information

• Ability to communicate complex decisions clearly

• Disciplined in documenting claims processes

• Curiosity about automotive repair terminology

Enhance your expertise in warranty claims as you support Optiom's in-house transition.
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