Bilingual Claims Manager Remote

Position: Bilingual Claims Manager Remote Role
Become a Bilingual Claim Manager with Empire Life, offering remote or hybrid work options. Use your expertise in disability management to guide impactful claims processing and support our customers effectively.

Empire Life is seeking a Bilingual Claim Manager for its Group Operations team. In this role, you'll manage disability claims, enhancing client experience while applying best practices in claims management. Essential to this role are strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Evaluate eligibility for initial and ongoing payment claims

• Interview claimants and employers via telephone

• Ensure timely communication about claim status

• Formulate tailored case management plans

• Collaborate on designing return-to-work programs

Requirements:

• Bilingual in French and English required

• Minimum of 2 years in disability claim management

• Knowledge of medical terminology and legislation

• Strong skills in word processing and spreadsheets

• Excellent communication and customer relations skills

Be part of a dedicated team making significant impacts on customers' lives.
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