Account Manager

Account Manager (Hybrid)

Hub Financial / Dartmouth, NS

Do you have a passion for customer service excellence with a desire to create positive experiences for clients? If you answer “yes”, then HUB Financial Inc. has an exciting opening in Dartmouth for you! We have built a culture at HUB that is focused on helping our clients grow their business and developing our employees to grow their careers.

HUB Financial, Canada’s largest Life Insurance Managing General Agency requires an individual that exhibits a high level of customer service, can multitask effectively, and is looking for a challenging role. The Account Manager role offers a wide variety of responsibilities and the opportunity to build strong relationships with our clients (Insurance Brokers) through seamless customer service and support in Alberta. If this opportunity intrigues you, keep reading for more details about the role!

• Serve as the bridge between insurance carriers and Brokers, assisting the Brokers from submission to commission during the application process, managing full-cycle life insurance applications
• Be the voice of the Broker and build strong relationships with Brokers to assist in streamlining their life insurance applications and uphold our high service standards
• Ensure that the Broker meets compliance standards and expectations of both the carrier and HUB Financial
• Perform review on all life insurance applications to ensure regulatory, carrier policies and HUB’s procedures are met and complied with by the Broker
• Provide underwriting feedback to brokers on carrier products, policies and requirements
• Consistently follow up on cases and obtain medical vendor/carrier requirements from the Broker; communicate decisions to Brokers
• Support Brokers on new carrier policies, regulatory changes and HUB updates
• Serve as in-house coverage support for peers during absences and/or vacation

• A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently strong customer service
• Experience in delivering client-focused solutions based on customer needs
• 1+ years of life insurance industry experience
• Strong time management, organizational and prioritization skills
• Intermediate knowledge of MS Office Suite & most online meeting platforms
• Possess working knowledge of competition and trends in the industry
• Ability to meet tight deadlines while maintaining accuracy and attention to detail
• Great communication skills (oral and written)

Normal office environment and/or Hybrid Work-from-Home

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
• Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
• Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRe This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.